WebEx Document Suite questions & answers

An add-in for MS PowerPoint that allows you to create multimedia slides
G
Question by Guest
440 views
March 21, 2014

I have Windows 8 and when I install it throws an error like:


Internal error 2503
Internal error 2502


How can I fix them?

S
Answer by Sean Hill

When you receive these errors, it means that the application is having problems with the Windows Installer since the package is deployed as a MSI installation file. For this purpose, re-install Windows Installer and go to Start > Run > Services.msc. Right click Windows Installer in the list and select Restart then attempt a new installation and it should work.

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